Privacy Policy | Osadía Restaurante & Sky Bar | Lounge & Skybar
Gran Vía 14 · Madrid
(+34) 919 994 517
Back to top


Your privacy is important to us. This privacy statement explains what personal data is collected from users and how it is used. We encourage you to read these terms carefully before providing your personal data on this website. Those over the age of thirteen may register with Osadía Lounge & Sky Bar as users without the prior consent of their parents or guardians.

In the case of children under thirteen years of age, the consent of parents or guardians is required for the processing of their personal data.

Under no circumstances will data relating to the professional or economic situation or the privacy of other family members be collected from minors without their consent.

If you are under thirteen years of age and have accessed this website without notifying your parents, you should not register as a user.

This website respects and takes care of the personal data of the users. As a user you should know that your rights are guaranteed.

I have strived to create a safe and trustworthy space and that is why I want to share my principles regarding your privacy:

I never ask for personal information unless it is really necessary to provide you with the services you require.
I never share personal information about my users with anyone, except to comply with the law or if I have your express authorization.
I never use your personal information for any purpose other than that expressed in this privacy policy.

It is necessary to warn that this Privacy Policy may vary according to legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of its contact forms where personal data is collected.

GV14 COLLECTION, S.L. has adapted this website to the requirements of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of 21 December, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

  • Identity of the Responsible: GV14 COLLECTION, S.L.
    Trade name: Osadía Lounge & Sky Bar
    NIF/CIF: B88120779
    Address: Gran Vía 51, 4 A. 28013 Madrid, Spain
    Activity: HospitalityFor the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data you send me through the forms on the web, will receive the treatment of data of “Web users and subscribers”. For the processing of my users’ data, I implement all the technical and organizational security measures established in the current legislation.

    Principles that I will apply to your personal information

    In the processing of your personal data, I will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: I will always require your consent to the processing of your personal data for one or more specific purposes that I will inform you in advance with absolute transparency.
    Principle of data minimization: I will only request data strictly necessary in relation to the purposes for which I require them. As little as possible.
    Principle of limitation of the retention period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, I will inform you of the corresponding retention period, in the case of subscriptions, I will periodically review my lists and delete those records inactive for a considerable time.
    Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should know that I take all necessary precautions to prevent unauthorized access or misuse of my users’ data by third parties.How did I obtain your data?

    The personal data that I treat in GV14 COLLECTION, S.L. comes from:

    – Reservation form

    What are your rights when you provide me with your data?

    Any person has the right to obtain confirmation as to whether or not GV14 COLLECTION, S.L. is processing personal data concerning me.

    Interested persons have the right to:

  • Request access to personal data relating to the data subject.
    Request its rectification or deletion
    Request the limitation of their processing
    Oppose the processing
    Request data portabilityInterested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

    In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Osadía Madrid (GV14 COLLECTION, S.L.) will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to me and in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:

    The processing is based on consent
    The data have been provided by the data subject.
    The processing is carried out by automated means.

    In exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller where technically feasible.

    Data subjects will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purpose do I treat your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, you are providing personal information for which GV14 COLLECTION, S.L. is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by OSADÍA MADRID, only as described in the Legal Notice and in this Privacy Policy. In GV14 COLLECTION, S.L. there are different systems for capturing personal information and I treat the information provided by interested parties for the following purpose for each capture system (forms):

– Service request form – reservations: I request the following personal data: Name, Surname, Phone, Email, to request any of the services that Osadía Lounge & Sky Bar makes available to its users. The information collected will allow to request the corresponding service for a possible processing of the same offline. Requests will be answered by email. The web does not allow to manage payments directly. I inform you that the data you provide will be located on the servers of Mailchimp (provider of GV14 COLLECTION, S.L.) within the EU.there are other purposes for which I treat your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
    To support and improve the services offered by this website.
    Other non-identifying data are also collected that are obtained through some cookies that are downloaded to the user’s computer when browsing this website that I detail in the cookies policy.
    To manage social networks. GV14 COLLECTION, S.L. may have a presence in social networks. The processing of data carried out by the people who become followers in social networks of the official pages of Osadía Lounge & Sky Bar, will be governed by this section. As well as those conditions of use, privacy policies and access regulations belonging to the social network that apply in each case and previously accepted by the user of Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.).It will treat your data for the purposes of properly managing its presence in the social network, reporting activities, products or services of GV14 COLLECTION, S.L. As well as for any other purpose that the regulations of social networks allow. In no case I will use the profiles of followers in social networks to send advertising individually.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.) with address at Gran Vía 51, 4 A. 28013 Madrid, Spain, will be responsible for the processing of data corresponding to Users of the website and subscribers.

GV14 COLLECTION, S.L., does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be made, in those cases, consent will be required to users informing the identity of the collaborator and the purpose of the collaboration. This will always be done with the strictest security standards.

Facebook ads

When generating an ad, you can segment the audience by:

  • Location
    Demographics (age, gender, etc.)
    Interests (activities, hobbies, etc.)
    What they buy online and through other channels
    Etc.The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. In no case will the information from Facebook be used for any other purpose.

    Twitter ads

    In Osadía Lounge & Sky Bar I use Twitter ads, Twitter’s advertising platform, which allows me to create campaigns and ads. When generating an ad, you can segment the audience by:

    Demographics (age, gender, etc.)
    Interests (activities, hobbies, etc.)
    What they buy online and through other channels.

    The data obtained through Twitter ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. In no case will the information from Twitter be used for any other purpose.

    Google Adwords

    Adwords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. In Osadía Lounge & Sky Bar I use Google Adwords, Google’s advertising platform, which allows me to create campaigns and ads to display on other websites. When generating an ad, you can segment the audience by:

    Demographics (age, gender, etc.)
    Interests (activities, hobbies, etc.)
    What they buy online and through other channels.

    The data obtained through Google Ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. In no case will the information from Google be used for any other purpose.

    Legitimacy for the processing of your data

    The legal basis for the processing of your data is: consent.

    To contact or make comments on this website requires consent to this privacy policy.

    The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

    Category of data

    The categories of data processed are identification data.

    Specially protected categories of data are not processed.

    How long will I keep your data? The personal data provided will be kept:
    – Until their deletion is not requested by the data subject.

To which recipients will your data be communicated?

Many tools I use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, Osadía Lounge & Sky Bar, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc, a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help Osadía Lounge & Sky Bar analyze how users use the website. The information generated by the cookie about your use of Osadía Lounge & Sky Bar (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

Hosting:OVH HISPANO SL, based in Spain. More information at: OVH HISPANO SL treats the data with the purpose of providing hosting services to GV14 COLLECTION, S.L.

Web platform: Automattic Inc. domiciled in the USA. More information at: (Automattic Inc.). Automattic Inc. processes the data with the purpose of providing its web platform services to GV14 COLLECTION, S.L. Email marketing: The Rocket Science Group LLC d/b/a, domiciled in the USA. More information in this link (The Rocket Science Group LLC d/b/a ). The Rocket Science Group LLC d/b/a treats the data with the purpose of performing its email marketing services to SAFE PLACE, S.L.

Google Adsense: On this website I am associated with Google to display third-party ads to users who access this website. By collaborating with google, cookies are used to show you ads related to your recent searches and show you more relevant ads.

Included in this type of cookies are third party services such as: AdSense, AdWords and Google Analytics, as well as a number of DoubleClick branded services. When you visit this site, cookies from these services are sent to your browser. Read more about the types of cookies used by Google, and find out how Google uses these cookies.

You can use the ad settings to manage the Google ads that are shown to you and indicate not to be shown ads based on your interests. Even if you opt out of these ads, they may still appear based on factors such as your general location derived from your IP address, browser type, and recent and past searches related to your current search. If you would like more information about this practice and to learn about your options for preventing these companies from using this information, click here.


When browsing Osadía Lounge & Sky Bar, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

Google analytics
Twitter analytics
Facebook Pixel

I use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about my user base as a whole.

Data secrecy and security

Osadía Lounge & Sky Bar is committed to the use and processing of personal data included users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

Osadía Lounge & Sky Bar can not guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of processing, Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.) will ensure that any person who is authorized by GV14 COLLECTION, S.L. to process customer data (including its staff, collaborators and service providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a Security Incident occurs, upon becoming aware of it, GV14 COLLECTION, S.L. shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.

Accuracy and Truthfulness of Data

As a user, you are solely responsible for the accuracy and correctness of the data you submit to Osadía Lounge & Sky Bar exonerating Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.), of any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing of these by Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.) in the manner and for the purposes stated in this privacy policy.


The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.) in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes in the privacy policy

Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.) reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, Osadía Lounge & Sky Bar (GV14 COLLECTION, S.L.) will announce on this page the changes introduced with reasonable notice before their implementation.

Commercial mailings

In accordance with the LSSICE, Osadía Lounge & Sky Bar does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility to give express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 of Services of the Information Society and electronic commerce, Osadía Lounge & Sky Bar agrees not to send commercial communications without properly identifying them.